Tuesday, June 27, 2017

Citizen Charter

UªvÝcv‡iwÝ B›Uvib¨vkbvj evsjv‡`k (wUAvBwe) -Gi mn‡hvwMZvq cwiPvwjZ m‡PZb bvMwiK KwgwU (mbvK) Z_¨ I civgk©-†W¯‹ Ges m¨v‡UjvBU Z_¨ I civgk©-†W¯‹ Gi gva¨‡g mvaviY RbMb‡K webvg~‡j¨ wewfbœ miKvwi I †emiKvwi †mev cÖwZôv‡bi †mev wel‡q Z_¨ I civgk© w`‡q _v‡K hv‡Z mvaviY bvMwiK Zvi AwaKvi wel‡q m‡PZb nq|

gva¨wgK I D”Pgva¨wgK wk¶v‡evW©, PÆMÖvg
e„nËi PÆMÖvg wefv‡Mi wk¶K, wk¶v_©x, AwffveK‡`i `xN©w`‡bi †hŠw³K `vex Ges Pvwn`vi cwi†cÖw¶‡Z Zv‡`i mgq, A_© Ges `ª“Z †mev MÖnb‡K Zivwš^Z Kivi Rb¨ 15 B †g 1995 mv‡j Ògva¨wgK I D”P gva¨wgK wk¶v†evW©, PÆMÖvgÓ bv‡g PÆMÖvg wk¶v †evW© cÖwZwôZ nq Ges 1jv RyjvB 1995 †_‡K AvbyôvwbK Kvh©µg ïi“ K‡i| D‡j­L¨, PÆMÖvg wk¶v‡evW© cÖwZôv nIqvi c~‡e© e„nËi PÆMÖvg I cve©Z¨ A‡ji †mevMÖnxZvMY Kzwgj­v wk¶v‡evW© ‡_‡K †mev MÖnY KiZ|

PÆMÖvg A‡ji 13,295 eM© wK‡jvwgUvi cve©Z¨ GjvKvmn me©‡gvU 21,531 eM© wK‡jvwgUvi †fŠ‡MvwjK GjvKvi 953 wU gva¨wgK we`¨vjq I 195 wU gnvwe`¨vjq wb‡q me©‡gvU 1148 wU wk¶v cÖwZôvb Z`viwKi `vwqZ¡ cvjb K‡i Avm‡Q PÆMÖvg wk¶v†evW©| cÖ_gw`‡K GKwU fvov evwo‡Z Gi Kvh©µg ïi“ nq| cieZ©x‡Z †evW© KZ©©„c¶ wbR¯^ Znwej †_‡K 2 †KvwU UvKv g~j¨ w`‡q evsjv‡`k †ijI‡q KZ©©©„c¶ †_‡K gyiv`cyi GjvKvq 3.48 GKi Rwg µq K‡i| eZ©gv‡b wbR¯^ Rwg‡Z PÆMÖvg wk¶v‡ev‡W©i wbg©vb KvR Pj‡Q cvkvcvwk cÖkvmwbK Kvh©µg I Pj‡Q|

 Kvh©µgmg~n :

·       AvIZvaxb gva¨wgK I D”P gva¨wgK wk¶v cÖwZôvb¸‡jv cwiex¶Y, cwi`k©b Zv‡`i wk¶vµwgK `~e©jZv mbv³KiY|

·       9g I GKv`k †kªYxi wk¶v_©x‡`i †iwR‡÷ªkb KvW© cÖ¯‘ZKiY I weZiY Ges ‡RGmwm,GmGmwm I GBmGmwm cix¶v cwiPvjbv|

·       cÖkœcÎ ‰Zix, g~j¨vqb, wewR ‡cÖ‡mi gva¨‡g Qvcv‡bv, I Avi Gg mn DËicÎ weZiY|

·       cix¶vi LvZv g~j¨vqb, wba©vwiZ mg‡qi g‡a¨ dj cÖKvk K‡i †Uey‡jkb wkU, b¤^icÎ I mb` cÖ¯‘Z Ges wk¶v_©x‡`i gv‡S weZiY|

·       mn cvV¨µwgK Kvh©µg cwiPvjbv Kiv|

·       ¯‹z‡ji g¨v‡bwRs KwgwU Ges K‡j‡Ri Mfwb©s ewW Aby‡gv`b `vb Ges Zv‡`i †h‡Kvb we‡iva wb®úwË Kiv|

·       gvbm¤§Z wk¶vi Rb¨ wk¶K‡`i DrmvwnZ Kiv|

·       ‡iKW© msi¶Y Kiv|

wewea WKz‡g›U I Zr Abywjwc D‡Ëvj‡bi wbqgvejx :

1. Av‡e`bdig c~iY : Av‡e`bKvix‡K Aek¨B ¯^n‡¯Í dig c~iY Ki‡Z  n‡e| cÖ‡Z¨K WKz‡g‡›Ui Rb¨ Avjv`v Avjv`v dig c~iY Ki‡Z n‡e| Av‡e`‡bi wPwýZ ¯’v‡b cÖwZôv‡bi cÖavb KZ©„K Av‡e`bKvixi mZ¨vwqZ Qwe mshy³ Ki‡Z n‡e|

2. wd Rgv`vb c×wZ : Av‡e`bKvixi wbR bv‡g mKj cÖKvi wd mwPe, gva¨wgK I D”P gva¨wgK wk¶v‡evW©, PÆMÖv†gi AbyK~‡j †mvbvjx e¨vsK wjwg‡UWi ey‡_(†ev‡W©i wbP Zjvq) e¨vsK WªvdU Ki‡Z n‡e| D‡j­L¨ bM` UvKv, †cvóvj AW©vi, †UªRvix Pvjvb BZ¨vw` †ev‡W©i wd wn‡m‡e MÖnb Kiv nq bv|

wk¶v cÖwZôvb ¯’vcb, PvjyKib I ¯^xK„wZ cÖ`v‡bi wbqgvejx :

1. D‡`¨³vMY‡K 50 UvKvi bb RywWwmqvj ÷v‡¤ú b~bZg Pvwn`v I kZ© c~i‡Yi AsMxKvi K‡i wbgœ gva¨wgK †¶‡Î mswk­ó AvÂwjK Dc-cwiPvjK Ges D”P gva¨wgK mn K‡j‡Ri †¶‡Î mswk­ó wk¶v †ev‡W©i wbKU Av‡e`b Ki‡Z n‡e|

2. RvZxq wk¶vµg I cvV¨cy¯—K †evW© Aby‡gvw`Z Ges miKvix wb‡`©kbv A––byhvqx cvV¨µg Abymib Ki‡Z n‡e|

3. QvÎ cÖwZ 1 eM©wgUvi Avbymv‡i b~b¨Zg cÖ‡qvRb Abyhvqx cvKv/Avav cvKv/wUb‡mW feb _vK‡Z n‡e| 

 bZzb welq I wefvM †Lvjvi wbqgvejx :

1. welq I wefvM †Lvjvi Av‡e`bcÎ mwVK Ges my®úó Z‡_¨i gva¨‡g c~iY K‡i wba©vwiZ wd cÖ`v‡bi gva¨‡g mswk­ó wefv‡M Rgv w`‡Z n‡e|

2. Av‡e`bKvix cÖwZóvb‡K Aek¨B GKv‡WwgK ¯^xK…wZcÖvß।